Scott Brighton On Think3's Turnaround

About a month ago I posted a poll on this blog for Think3 customers to try and get a sense of how happy they were with the acquisition of Think3 Inc by Versata. The results till date are as follows:

  • Not happy (I am looking at other options) (79%, 72 Votes)
  • Unsure (I am waiting and watching) (19%, 17 Votes)
  • Very happy (Versata is taking Think3 forward) (2%, 2 Votes)

Today I had an interesting email conversation with Scott Brighton, Think3’s new CEO. With his permission I am posting one of his emails.

We are implementing a lot of change – and change can be scary and upsetting. But I have just as many positive comments from customers who are behind what we are doing – which is working to save and revitalize a company that was drowning in debt and on the brink of bankruptcy. Saving such a company forces hard, unpleasant choices. But we’re prepared to do what’s required to make this company great again.

We are spending our money on the things we believe matter most – product and customer support. We have completely rebuilt the global customer support team which had been disassembled. We shipped the first product release in over two years. And we’re working on a major product revitalization that we expect to ship before the end of the year.

We have also been forced to do some things that are painful – we have had to let good people go. We have had to raise prices. Both of these things were necessary to save the company. We did not make the bad business decisions that nearly destroyed the company. But we are committed to making the hard decisions now to get it back to greatness.

Deelip, through all of this I have appreciated your balance and fairness. We are going to have a webinar later this month to highlight where we are on our turnaround plan. While this is normally for current customers only, I will extend an invite so you can also listen in and draw your own conclusions.

I look forward to the webinar and hope to hear and see good things about Think3.

  • Phil

    Honesty and transparency from a CEO. If I was a think3 customer, those characteristics would give me some real hope regarding the future of the company and my software.

    • Pippopippo

      zombie jesus! you are funny!

  • Jhon

    I suspect that in 6 months, will say the same things.
    Meanwhile, those who have succeeded in installing their first version 2011.1 will have noticed that some pieces missing!

  • Gtim

    thief3 are liars, they tell the same things for months and they do not even know what is the 3D CAD.
    they even forget to tell employees they were fired.

  • Hal

    but reality is not that at all.Agree with Gtim. Liars. Have a look on what really happened to all Versata acquisitions (Gensym, ClearTechnology, Artemis, Tenfold and many others…). Same story. That’s amazing…

  • Fizu

    thief3 joins merdata

  • mp5fullauto

    This is what Versata is mailing to customers that does not subscribe new Customer Support program:
    (translated myself from Italian mail)
    ———————————————

    Dear Customer
    Your maintenance support has expired in date …….. We sorry you decide not to continue to use our support system.

    Now your are operating with OUR software without technical assistance and all your references have been removed from our database.
    You are not more allowed to download release or service packs.
    In the next future, you could be allowed to access these functions under payment of huge penalties, some of which could include the new purchase of license and its maintenance subscription.

    We are sorry we cannot say you are our customer anymore.
    Best regards
    —————————————————

    In Italy, it looks like Mafia warning…..

    • So did you rent/lease the software or purchase a permanent license?

      • mp5fullauto

        Yes, I’ve purchased a permanent license few years ago.
        More they tell me ONLY ON THE PHONE, I’ll not receive support ifn case of change machine ID because of an hardware failure.
        Do you think it’s a correct bahaviour ?

        • No self respecting software company would do that. If you are not on subscription, you may not be entitled to receive support when it comes to getting help using the software or getting upgrades. But if you purchased a permanent license they absolutely have to give you a software key or whatever it is that they need to give you to have the software up and running on your computer, as long as it is technically possible. I suggest that you seek a clarification with them about this.

          • mp5fullauto

            I tried to get a written email from them, but they didn’t.
            The only aswered “Your company has the responsability of hardware manteinance; Versata ha not the RIGHT to give you support if you have not a active support contract”

            It’s correct: Versata has not the RIGHT, but has the DUTY to give a new license.

            I can only imagine what could happen ($$$$$$$$$$$$)
            if an US customer claims to US law for this kind of answer.

          • I spoke to Scott Brighton about this. He told me that if a customer is merely asking for a license reactivation, that will be done free of cost. If there is other support involved then a support contract will be required. He asked me to have you contact him directly. I have sent you an email with his contact information. Please take this issue up with him.

          • mp5fullauto, my email to you bounced back. What is your correct email address?

          • Jim

            My situation is identical to mp5fullauto. I own a perpetual license from Think3. For weeks I have been trying to get assurances that due to a machine id change my license would be reactivated. I have had no response. Now I see the think.care site is gone. I read where you have Scott Brighton’s contact information, would you forward this to me?

          • Jim

            My situation is identical to mp5fullauto. I own a perpetual license from Think3. For weeks I have been trying to get assurances that due to a machine id change my license would be reactivated. I have had no response. Now I see the think.care site is gone. I read where you have Scott Brighton’s contact information, would you forward this to me?

          • Just did.

          • Think3 Champion

            this aisc.com website is amazing. with the “calm” and integrity of the moderator can you make a summary of it and highligt how it is the “carbon copy” of think3 today events… histiry repeating? BTW artemis seems to be now on empty box wiuth few vars …

  • Gtim

    They even force customers to take years of maintenace ahead as if they wanted the maximum cash now.
    I had a crash machine They Ask Me to Sign the New WOW Contract, and Actually i can not use thinkdesign.
    My subscription is ending in december this year.NO ANSWER FROM THEM!!

    • mp5fullauto

      maybe these fucking assholes “….are going to have a webinar later this month to highlight these problems….” ???

      Deelip, can you please ask this to Scott Brighton ?

      • Guest

        Instead of letting out your frustration… contact any one of the hundreds of unhappy ex-employees… they will surely know how to bypass the license better that of versata guys. Tit for tat is the ultimate solution. Good luck.

        • Using pirated software is not the solution to the problem. BTW, I asked Scott Brighton about this and have yet to receive a reply from him.

          • Toto

            Deelip, it is not a solution, but their practices are really unacceptable, also with existing customers!

            Could you also ask him why in the WOW assistance program presentation received by Versata, it is written, I quote:

            The existing assistance program is taken off the market and will not be sold anymore. The customers belonging to this program will continue to receive the assistance planned until their contract expires.
            The customers are free to choose based on their preference, to subscribe to WOW starting now or to make the transition when their contract is being re-issued.

            So, how come they do not give access to the new version (even if it is a fake) to existing customers who are still under a valid maintenance?

            What a waste, and you Deelip, what do you think about that? Do you think they are just telling us stories? The quotes sent from Dubai to be validated by Internet will certainly provide funds from naive new customers. But for now, I guarantee that the managers of Versata, know that they will not have some of the old customers’ maintenance with this bluff.

            Do you think that the New York Times is the appropriate newspaper, to write to 😉 ?

          • Nainar

            Forget about mainstream media like NJ, even MCAD Magazines are reluctant to take up the issue.You are not alone, and am sure there are so many Think3 customers who are left in a lurch, violating all the laws.Just that no customer has the time and energy to take them to court, because most of Think3 customers are SMEs.They will quietly shift to another CAD system. In another year or so Think3 will be forgotten and these guys would have found another company and its customers to suck their blood. I have to hand it over to Deelip for following up this story religeously despite threats and I hope the governments across globe wake up to this reality of abuse of global trade laws by a handful of people.

          • Nainar

            Forget about mainstream media like NJ, even MCAD Magazines are reluctant to take up the issue.You are not alone, and am sure there are so many Think3 customers who are left in a lurch, violating all the laws.Just that no customer has the time and energy to take them to court, because most of Think3 customers are SMEs.They will quietly shift to another CAD system. In another year or so Think3 will be forgotten and these guys would have found another company and its customers to suck their blood. I have to hand it over to Deelip for following up this story religeously despite threats and I hope the governments across globe wake up to this reality of abuse of global trade laws by a handful of people.

  • Jhon

    What I think, is that Versata will get money from the contracts
    maintenance without investing , untill this joke will last. I am absolutely sure that the software in their hands could just die. Even they want, are not able to build a very skilled development group would serve as a software of this type. If they are able as like the CEO claimed 6 months ago at leat the 64 bit version was ready now.

    Please think before to pay and put in the trash your money.

    • Gtim

      I think the 64 bits version is already dead because all the developpers left the comp.
      it’s only a new way to push people to pay.
      If we stop to pay they wil leave the product to another company who is interested to developp it.
      But who will negociate with thieves??? nobody!!

      • mp5fullauto

        U.S. has never negotiated with the criminals

      • jlki

        Wrong – 64 bits version is not dead . It will be the alpha version from october 2010 – Exactly the same as revision 2011 which is the beta version of 2010.2 from november 2011 (same built version – same bugs)

  • Toto

    With regards to what has been published on Scott Brighton on your website and following the survey you have undertaken, I judge it necessary to express my comments with your readers and Think 3 customers in quest of information about their working tool.

    First of all, I am not a Think 3 employee who got laid off, but a person representing a company, customer of Think 3 for a number of years, which has a good amount of licences, sufficient to potentially interest other CAD developers.

    I am following closely what is going on with the Versata buy back since the beginning, because I am convinced that this is a very good software with lots of qualities but with certain downsides as well.

    At first, I didn’t think they had bought back Think 3, probably for millions of dollars to do nothing with it. Even after the loads of money received after the SAP trial. But very rapidly certain ways of doing, started to worry me.

    The famous WOW support taken from other Versata softwares seems a bit odd, then, a Webinar describes the new orientation (customer success, etc…) while dismantling the different developing centres in India and Europe. Without keeping the highly qualified key developers in order to switch to a global developing network 2.0, which doesn’t have a great experience in the CAD field.

    After a couple of months and the introduction of the new Cloud support and the announcement of a 2011 version, the access to this more or less new version, is not given to existing customers who still have their maintenance valid without signing a new WOW contract.

    After getting in touch with existing users and the technical support, who currently work for Versata and are learning the software, its seems that they dared to publish a 2011 version which is nothing but one of the beta releases 2010.2 of the old team with the associated problems. A 2010.1 version had been published in Asia, which has never seen the light, probably because of the Think 3 problems. But far more stable than the fake 2011, just to attract old customers. I let you imagine what I think about Scott’s latest publication!

    So when Scott’s’ and Chris’ team talk to you about a 64bit version which was well advanced during the buy back of Think 3, and also about the frequency at which the version would be released, this makes me laugh. I am having doubts on an actual Research and Development, being in possession of the all source codes of every module.

    Frankly, I naively still hope something in this software’s’ future, which would give me back confidence, which is already damaged by what precedes. But for now, I blame the customers for whom their subscriptions are coming to an end and wonder how legal this all is.

    I hope that this post will be read by certain persons, even if a lot of other details have not been mentioned. While I will monitor how the situation evolves, I will go ahead and start testing other CAD softwares.

    Toto

  • Toto

    With regards to what has been published on Scott Brighton on your website and following the survey you have undertaken, I judge it necessary to express my comments with your readers and Think 3 customers in quest of information about their working tool.

    First of all, I am not a Think 3 employee who got laid off, but a person representing a company, customer of Think 3 for a number of years, which has a good amount of licences, sufficient to potentially interest other CAD developers.

    I am following closely what is going on with the Versata buy back since the beginning, because I am convinced that this is a very good software with lots of qualities but with certain downsides as well.

    At first, I didn’t think they had bought back Think 3, probably for millions of dollars to do nothing with it. Even after the loads of money received after the SAP trial. But very rapidly certain ways of doing, started to worry me.

    The famous WOW support taken from other Versata softwares seems a bit odd, then, a Webinar describes the new orientation (customer success, etc…) while dismantling the different developing centres in India and Europe. Without keeping the highly qualified key developers in order to switch to a global developing network 2.0, which doesn’t have a great experience in the CAD field.

    After a couple of months and the introduction of the new Cloud support and the announcement of a 2011 version, the access to this more or less new version, is not given to existing customers who still have their maintenance valid without signing a new WOW contract.

    After getting in touch with existing users and the technical support, who currently work for Versata and are learning the software, its seems that they dared to publish a 2011 version which is nothing but one of the beta releases 2010.2 of the old team with the associated problems. A 2010.1 version had been published in Asia, which has never seen the light, probably because of the Think 3 problems. But far more stable than the fake 2011, just to attract old customers. I let you imagine what I think about Scott’s latest publication!

    So when Scott’s’ and Chris’ team talk to you about a 64bit version which was well advanced during the buy back of Think 3, and also about the frequency at which the version would be released, this makes me laugh. I am having doubts on an actual Research and Development, being in possession of the all source codes of every module.

    Frankly, I naively still hope something in this software’s’ future, which would give me back confidence, which is already damaged by what precedes. But for now, I blame the customers for whom their subscriptions are coming to an end and wonder how legal this all is.

    I hope that this post will be read by certain persons, even if a lot of other details have not been mentioned. While I will monitor how the situation evolves, I will go ahead and start testing other CAD softwares.

    Toto

    • Shyam

      Toto,

      Your assessment has been spot on.There is every possibility that 2010.2 which the global R&D team worked during acquisition is being touted as 2011.And you are right about 2010.1 also which was published only in emerging markets because of issues related to legacy data I believe. I think their goal is to make as much money as possible through maintenance contracts with customers who need some time to change their system and quietly bankrupt the company. And you are in right course, looking for alternatives.

  • mp5fullauto

    today at the court in Bologna – Italy, seems the company is legally bankrupt

    • Nainar

      Hi, are you sure about this? Is there any published information on this?

      • Riflegun

        confirmed. I’m trying to get a link to the Court to post, but nothing is on line yet….

  • Jhon

    I would suggest Scott to reply this messages. Here …

  • BANZAI

    It seems that versata build a perfect “cash machine”.
    Here how it works:

    1) buy for 1(ONE)€ a struggling company in Europe with the promise you will pay all debts, salaries and allowance.
    2) Transfer Intellectual Property in Dubai.
    3) Start invoicing from Dubai.
    4) Close the company in Europe and let all employees and creditors down.

    Result: You will get 100% un-taxed profit in a fiscal paradise, evading taxes in Italy, US and other EU countries… and robbing employees allowance!
    I hope soon the Italian VAT department, the US Department of the Treasury and the Dubai Chamber of Commerce and Industry will look inside this fraudulent clockwork.
    We will look for the answer of the CEO Scott Brighton regarding this.

    BANZAÏ

    • BETTERNOT

      ATTENTION ATTENTION ATTENTION
      THE ITALIAN COURT INTENDS TO TERMINATE THE CONTRACT TO VERSATA. THEY WILL ACCUSED OF FRAUDOLENT BANKRUPTCY.
      DO NOT PAY, DO NOT SIGN CONTRACTS TO VERSATA!
      DON’T BELIEVE THEIR STORIES THEY ARE ONLY PARASITES. HOPEFULLY THINK3 WILL BE SOLD TO A NEW AND MORE SERIOUS BUYER. TO WAIT AND HOLD FOR A COUPLE OF WEEKS IS THE BEST OPTION!

  • Hell

    Guys: please surf the site http://www.aisc.com this company was acquired from Versata.
    On the site you will see EXACTLY the same stuff we’ve been told about think3 (wow offer, platinum support, a video from Mr. Brighton etc…) but concerning another Company… Are these guys in versata “serial bankrupter” and companies’ killers?
    I hope Italian judges will leave Mr. Berlusconi for a moment and will punish this incredible actions!

  • Pippopippo

    I sell think3 licenses. Being an ex employee, and they have debts with me for about 30k€, i think that selling 30k€ of think3 sw is legal.

  • Anonymous

    Some more details:
    This story started some years ago with Versata as first acquisition from Trilogy (a Joe Liemandt company) in 2005.
    Then many others: Gensym , Tenfold, Clear Technology, TriActive, Nextance, Artemis International Solutions, Everest Software, Ecora Software, Evolutionary Technologies, AlterPoint, and now Think3 !!
    Some others have been forgotten…
    ALWAYS the same scenario (Banzai is right and maybe under the reality…):
    1) buy for almost nothing (sometimes 2 steps : 25% of shares then 100% through LBO) a struggling company in Europe or US with the promise you will pay all debts, salaries and allowance. And promises to improve the products.
    2) Fire all R&D (with the promise to do much better with “hidden” subcontractors and great methodology)
    3a) Start firing employees and to close offices
    3c) Transfer Intellectual Property in Dubai.
    3d) Transfer all clients contracts to Dubai
    4a) Start invoicing from Dubai.
    4b)Increase the maintenance contract by 25 to 50% !!! (yes, that’s true!)
    5a) Close the company Worldwide (not only in Europe) and let all employees, customers and creditors down (or sue them if they claim something…).
    5b)If customers don’t want to pay the maintenance despite all promises, you force them to stop use it (even if they have bought unlimited utilization rights). Ask to French or UK customers from Gensym or Artemis what happen to them.
    6) Company revenue is going down but you don’t care because any dollar in is a dollar profit (no employees). One example: AISC before acquisition $40M (it was a public company). After 5 years, estimate maintenance rev 15 to 20 with 0 employees ww; pure profit for Mr Joe Liemandt.
    Next target is a bigger one: Infovista (public company so you can see shares and acquisitions).
    Very very sad story for all those software communities, all employees, all customers and creditors. Benefit is only for Liemandt and his lawyers.
    When will journalists and judges be interested in this story???

  • Marianne Susman

    Having recently worked as one of the famous Account Managers for Versata, I can attest that the situation is chaotic. They use Odesk, an online buffer company, for nearly all hirings and firings — and they do plenty of both: nobody lasts more than a few months, one day you sign on and you have been fired. Of the twenty people or so working in my group, the front line for support structures, not one is currently working. Their Platinum Support is a total joke: they have no support structures, only people scattered around the globe who generally have no idea what is going on and cannot give you the answers you need. And then, after several emails back and forth, they get fired and you have to start anew with a new support person, who has just been hired and hasn’t a clue for understanding and solving your problem . Support tickets for other companies taken over by Versata, some of them paying huge maintenance fees, are outstanding for months.

  • Haltoo

    Some more details:
    This story started some years ago with Versata as first acquisition from Trilogy (a Joe Liemandt company) in 2005.
    Then many others: Gensym , Tenfold, Clear Technology, TriActive, Nextance, Artemis International Solutions, Everest Software, Ecora Software, Evolutionary Technologies, AlterPoint, and now Think3 !!
    Some others have been forgotten…
    ALWAYS the same scenario (Banzai is right and maybe under the reality…):
    1) buy for almost nothing (sometimes 2 steps : 25% of shares then 100% through LBO) a struggling company in Europe or US with the promise you will pay all debts, salaries and allowance. And promises to improve the products.
    2) Fire all R&D (with the promise to do much better with “hidden” subcontractors and great methodology)
    3a) Start firing employees and to close offices
    3c) Transfer Intellectual Property in Dubai.
    3d) Transfer all clients contracts to Dubai
    4a) Start invoicing from Dubai.
    4b)Increase the maintenance contract by 25 to 50% !!! (yes, that’s true!)
    5a) Close the company Worldwide (not only in Europe) and let all employees, customers and creditors down (or sue them if they claim something…).
    5b)If customers don’t want to pay the maintenance despite all promises, you force them to stop use it (even if they have bought unlimited utilization rights). Ask to French or UK customers from Gensym or Artemis what happen to them.
    6) Company revenue is going down but you don’t care because any dollar in is a dollar profit (no employees). One example: AISC before acquisition $40M (it was a public company). After 5 years, estimate maintenance rev 15 to 20 with 0 employees ww; pure profit for Mr Joe Liemandt.
    Next target is a bigger one: Infovista (public company so you can see shares and acquisitions).
    Very very sad story for all those software communities, all employees, all customers and creditors. Benefit is only for Liemandt and his lawyers.
    When will journalists and judges be interested in this story???

    • good_people_had_to_leave

      I heard that the italian judges are already on the right track. This time will be harder…

      • Haltoo

        Good luck and congratulations to Italian ! (they should contact their French, Dutch, German, English,… colleagues)

  • JhonJhon

    Good …. we are discovering how really Versata works.
    I alsways suggest to Mr. Scott to reply here ……

    • Think3india1

      Do not worry he is busy counting dollars generated out of Biz…..( like selling the Maintenance contract..)

  • mp5fullauto

    tonight mr. scott is busy to think(3) or more times about what will be happen tomorrow….wait guys…maybe a big company earthquake is on the way……

  • Jhon

    I think now adjustment is needed to warn Think3 customers, and
    make them aware why the Versata solution will never work … even if they want really develop the software. Who throws the first stone in the pond?

    Ok I’ll try:

    1) who will work on the kernel? a fixed group or some software engineers all around the world?
    2) Who will dictate the guidelines for future development: customers? do you think is the right choice? Reseach on the main CAS/CAD domain?
    3) The greatest potential of their brilliant Software have been outcoming from some advanced research projects in which participation of the best mathematicians and the best European universities. Many algorithms will be “difficult” for ordinary software engineers. Do you really think that with the Versata approach will be able to fix it and improve the product?
    4) After 6 months, what did you see? 6 months of hard work of the best software engineers in the world for what? What have you received in return? A beautiful release better than the one you are using?

    I think that in six months, much more needed to be done. I can tell it because in six months I have seen people take in is hand “thinkdesign” and fold it like a sock!

    Please add other reasons, to reflect those who still believe in wizards.
    Well, wizards are …… to get rid of money:)

    Bye Bye

  • Gtim

    Today think3 customer care and think3 website are down may be a bad sign??
    let see what’s going on!!!

  • Alf

    The present situation in Italy is:

    o) all former employees left, dev tem and all offices closed

    o) think3 inc. and srl have been sealed by the judiciary pending bankruptcy proceedings (meaning the company is now legally bankrupt)

    o) By italian law, any sale/acquisitions can be voided if it turns out that it was unfair to the interested parties (creditors and employees, mostly): It is being speculated that this is what will happen to the Versata acquisition of think3.

    o) There’s folk still contacting customers under the name of “Think3 Versata inc.”, claiming to hold the ownership of think3’s PI and demanding WOW support fees. Whether any of this is legal, (let alone plausible) is anybody’s guess.

    o) The PI (source code) in itself is in all likeliness useless. The code is deeply layered, full of historical baggage, and very specialized in several areas. If I am not mistaken several plum features in the surface modeling area had been patented by semi-independent architects. None of these have been retained – that I know of, and the dev team is disbanded, as are the support and professional services teams. Reverse engineering with a fresh team would take years. The only hope would be a community effort, with the community including several (if not most) ex-T3 developers. Unlikely, at least with Versata in the picture.

    o) The professional services team is/was absolutely vital for the maintenance and development of the gazillion customizations in the field and is/was the backbone of most of the T3 PDM deployments (several of those guys are now resurfacing as independent consultants, offfering a lifeline to the endangerered).

    Bottom line: the writing is on the wall, and has been for some time for anybody (with average eyesight) to see.
    How sad.

    Sax Appeal.

    • Riflegun

      ” There’s folk still contacting customers under the name of “Think3 Versata inc.”, claiming to hold the ownership of think3’s PI and demanding WOW support fees. Whether any of this is legal, (let alone plausible) is anybody’s guess.”

      A Versata call center call me trying to pull y legs about WOW support and other fucking lies.

    • Shyamblore

      Think3 India is in the same boat as well.The Indian subsidiary company will be declared bankrupt by the courts very soon once the cases come for hearing.There are quiet a few customers in India who are being left in a lurch as well.For all said and done,the laws of India is forbidding them from closing down Think3 India, as Think3 Inc still owes money to Think3 India for the services.And this is all governed by Foreign Exchange regulations and this has made impossible for them to close down the subsidiary.And the company has moved its Indian official address to, guess what?? Trilogy office!!! The law will reach them for sure, because they seem to have chewed more than they can bite across continents.

      • Haltoo

        Don’t be naive. They don’t care at all and are not afraid at all by any local laws. They (Joe Liemandt and his direct staff) preferred to pay lawyers than employees. Gensym or Artemis had people and companies in India but closed it very brutally. They have been forced to bankrupt (as other Trilogy-Versata companies in Europe)… See other comments hereunder… They don’t care about people (especially non-texan guys), don’t care about customers (despite what they claims with WOW and so on), and only care about cash machine trough maintenance contract…

  • mp5fullauto

    Scott wanna fuck our money….
    I’m wating finger on trigger….

  • Jhon

    Very good …. promises for good future of think3 since it was taken by Versata… are very very beautiful. Too bad for the customers who paid a company now closed.

    But this is the “customer success”.
    I find it hard to believe, but all it’s really happened.

    It looks like a movie!

    • Haltoo

      you mean a bad horror movie!

    • BETTERNOT

      ATTENTION ATTENTION ATTENTION
      THE ITALIAN COURT INTENDS TO TERMINATE THE CONTRACT TO VERSATA. THEY WILL BE ACCUSED OF FRAUDOLENT BANKRUPTCY.
      DO NOT PAY, DO NOT SIGN CONTRACTS TO VERSATA!
      DON’T BELIEVE THEIR STORIES THEY ARE ONLY PARASITES. HOPEFULLY THINK3 WILL BE SOLD TO A NEW AND MORE SERIOUS BUYER.
      WAIT AND HOLD FOR A COUPLE OF WEEKS. IT IS THE BEST OPTION!

      • What do you mean “intends” to terminate? Are you saying you already know what the judge is going to do?

        • Nainar

          It is very much possible Deelip. Italian law says any company that gets declared bankrupt within six months of take over/acquisition is a fraudulent acquisition. We were holding our thoughts that think3 wont declare bankruptcy within this period but with demands from employees reaching the courts, they have to declare bankruptcy probably. And with dates matching, acquisition happening on Oct, employees/creditors let down within six months, could make the courts to declare the transaction void! Dont know how much water this can hold in the US Courts but, hey, US was never a market for Think3 anyway. Europe is its playground and Versata has to come to Europe to fight it out, and it will be tough for them. BTW, their previous case with SAP claiming a demand of $139million has been stayed by a higher US Court. http://www.businessweek.com/news/2011-01-06/sap-wins-new-trial-on-139-million-versata-award.html

        • Sid

          I guess he means that there is such a likelihood and the customers should wait and see what happens.

        • Alf

          AFAIK(*):

          i) think3 inc. has been declared bankrupt by italian law in date April 12, 2011 – with document number 069/11, registered at the Bologna court on April 14.

          ii) A date – November 21, 2011 – has been set for the hearing during which interested parties (creditors, ex-employees) can submit claims, presenting written application up to 30 days before the hearing. think3 srl (an italian services subsidiary) has undergone similar fate, date for the hearing is set to November 11)

          iii) the caretaker (Mr. Andrea Ferri) has requested (and from what can be seen today, obtained) the sealing of think3’s website and email.
          o) as of today the think3.com Sites and email have been sealed by the judiciary

          iv) the caretaker of think3’s bankruptcy will seek to revoke PI’s assignments and is availing himself of a specialized attorney to this end.

          Or so I have been told. However:

          * ) (i) and (ii) are a matter of public record, and easily verifiable at this point (tribunal records are public);
          * ) (iii) is already in the DNS
          *) number (iv) is perhaps speculative. However, it is standard procedure, for bankruptcy proceedings in Italy, to freeze all the assets of the company in order to protect them pending claims from “privileged creditors” (employees, banks, suppliers I believe in this order). In order to satisfy the aforementioned, the caretaker is entitled to seize payments etc. made up to at least a year before bankruptcy was declared (Disclaimer: I am not a lawyer, so anybody wants positive response on this, check with one)

          Cheers,
          Sax
          (*)As Far As I Know

        • Think3india1

          I hope you know deelip what judge has to say…please reveal the same..

      • BETTERNOT

        ATTENTION ATTENTION ATTENTION
        VERSATA IS PATHETIC.
        THEY CLONED THE THINK3 WEBSITE AND ARE NOW SENDING EMAILS TRYING TO GET THE LAST CENTS FROM SIMPLETON CUSTOMERS.
        DON’T BELIEVE! DON’T SIGN!DON’T PAY!
        A DOLLAR TO VERSATA IS A DOLLAR THROWN OF THE WINDOW!
        THE SHOW IS OVER. FINALLY!
        THANKS DEELIP FOR GIVING VOICE TO US.

        • Speaking of giving a voice, Scott Brighton asked me to be a facilitator for the customer Q&A in the upcoming webinar. Not sure how the logistics of that are going to play out.

          But either way, you can all post your questions there and I or someone else can help you get them answered. I just want to get to the truth, that’s all. Which side the truth leans toward is really not my problem.

          • Nainar

            Deelip, here comes the responsiblity to get to the bottom of the truth as media/social media.What is true is the biggest question now.The employees are not discontent at being fired.Pretty much every one has moved on.A company cannot be bought, with the intention to disband it by selling its assets to a sister company, and then disown all the liabillities, by declaring bankruptcy.You might have seen Wall Street – the original movie.The main asset of a software company is the Intellectual property and its people and once it is sold, the company will go bankrupt. This is the case with Think3, not because mismanagement as Versata wants every one to believe. The questions to be asked are this..

            Who acquired Think3 Inc? You had asked this question but no answers.
            What is the connection of this ghost entity and Versata?
            What does Versata own if it has not acquired Think3?
            With no captive R&D how is a software product be built and supplied in time?
            Can Contract employees develop a highly complex software for MCAD?
            Can Contract employees support a MCAD Software?What magic wand Versata has to make it happen?
            If a company resorts to unethical practices can it be trusted?
            There are quiet a few indicators to this. Italian courts have shut down the website of Think3 Inc, but given the technology,it can be hosted in another country.Which self respecting, law abiding company will do that after having broken a law in one country?
            The truth will come out from the courts for sure, because lies cannot hold water in the courts of law, but they take their own time and may not answer customer concerns immediately.Here is an opportunity for addressing the customer concern, truth is something that will come out anyway. Good luck with this and am keen to know how it transpires.

          • Think3india1

            Nainar, Deelip earlier started ignoring the employees who used to post their blogs, and now that the customers are posting their blogs, a day would come when deelip would ignore these comments also.

            considering what responsibility deelip has towards this media, it seems he would be interested only in the ignoring activities of the existing situation and move forward with a new story….

            Thanks to deelip, that he has time to speak to scott and clear some of the issues of the customers, and forget to ask what exactly happened to the people who actually bulit the code…

          • Trying my best not to take sides here. But I find is really odd that you have nothing to say about the people who actually ran the Think3 into the ground. Your anger towards the current management is perfectly justifiable. Just that I don’t see similar anger towards the previous management, which by the way, is responsible for the mess in the first place.

          • Toto

            Deelip, do you think someone would have sold his software if he would know what would become with his software with Versata?

          • good_people_had_to_leave

            You are right, the previous management is 100% responsible of the big mess. It is also responsible of having arranged something that we do not know with the current “owner” of the company.

  • Jhon

    Hi friend.
    Hereto below what we receive in France:
    ……………………………………………………………………………………………………………………………
    Clients et Partenaires think3 –

    Comme vous avez pu l’apprendre cette semaine, l’entité de distribution
    italienne think3 a été placée en liquidation, le premier pas vers une
    éventuelle déclaration de faillite. Cette malheureuse issue est le résultat
    d’une gestion inefficace de la part des précédents propriétaires. Ceci
    n’affectera pas le développement du produit ou le support client. Versata,
    qui est indépendante de think3 SRL et qui possède la marque think3 et
    l’actif de production, continuera ces opérations commerciales comme
    d’habitude.

    Afin de s’assurer que nos clients et partenaires ne subissent que le minimum
    de perturbations, nous mettons en œuvre des mesures préventives
    immédiatement.

    D’une part, les clients précédemment servis par think3 Italie seront
    dorénavant servis par Versata. C’est une bonne nouvelle pour les clients –
    Versata est un groupe mondial de sociétés de logiciels, financièrement
    stable, doté de ressources de développement et de support largement
    supérieures. Les clients peuvent s’attendre à une cadence beaucoup plus
    rapide dans l’innovation du logiciel, un meilleur support et de nouvelles
    offres. Nous enverrons prochainement un autre courrier expliquant les
    options qui s’offrent à vous : rester sur votre programme de support
    existant, basculer sur notre support WOW Standard, ou évoluer sur un des
    programmes WOW de première qualité – Gold ou Platinum.

    D’autre part, nous avons intégré le site web de think3 dans le site web de
    la famille Versata à http://www.think3.versata.com. L’ancien site, http://www.think3.com,
    ne sera plus accessible.

    Concernant le service client, comme vous le savez la fonction support du
    Service Client a été migrée en février sur le site de support Versata
    Cloud9. Nous sommes maintenant en cours de migration de la fonction licences
    du Service Client au site de support Versata également. A compter
    d’aujourd’hui, vous pouvez soumettre vos demandes de licences en ouvrant un
    ticket sur http://cloud9.versata.com/ ou en envoyant un email à
    wow-support@versata.com. Le site du Service Client ne sera plus accessible.
    Pour davantage d’informations sur le support Cloud9 ou comment y avoir
    accès, vous pouvez télécharger les FAQ ici
    .

    Enfin, nous avons migré toutes les adresses email think3 sur Versata.
    Toutes les adresses email existent encore, mais elles sont @versata.com au
    lieu de @think3.com. Par exemple, success@think3.com devient dorénavant
    sucess@versata.com. Vous ne pourrez plus contacter qui que ce soit à
    l’ancienne adresse think3, mais les mêmes alias à la nouvelle adresse
    Versata parviendront aux mêmes personnes comme avant.

    Pour expliquer tous les changements en cours et répondre aux questions que
    vous êtes susceptible d’avoir, nous avons planifié un webinar (conférence
    virtuelle) le 3 mai. Je vous expliquerai personnellement notre plan, ce que
    nous avons accompli, ce que tous les changements signifient et je répondrai
    aux questions des clients et des partenaires.
    J’espère que vous me rejoindrez pour cette importante session. Vous pouvez
    vous inscrire ici .

    Merci encore pour votre confiance alors que nous œuvrons vers l’introduction
    du nouveau think3 revitalisé. Je vous promets que votre patience sera
    récompensée.

    Bien cordialement
    Scott Brighton
    CEO, Versata

  • good_people_had_to_leave

    In other words, the judge does not want the Italian gov. to pay employees and creditors: he wants V. to do that.
    The trick is that V. claims that they did not buy the company. See your previous article, Deelip.
    If they didn’t buy the company, who did it and why V. is using the brand and the technology?
    Nainar, an Indian lawyer living in America should take the ball from US

    • Yeah, I still don’t know who actually bought Think3. 😉

      • Think3india1

        Keep Guessing Deelip, a time would come when you would actually know who actually bought the think3…

      • Think3india1

        Keep Guessing Deelip, a time would come when you would actually know who actually bought the think3…

  • think3.com seems to be back online.

    • Nainar

      Like I said earlier, the website can be cloned anywhere.And that seems to have happened. And this letter to France customers make it clear that they want to benefit from the Italian laws not being applicable outside, and the battle has to be taken to the US Courts. BTW, Think3 France which was a subsidiary of Think3 Inc also has been taken over by French government,long back.It will be the case in India too soon, as the law in India takes time to reach a conclusion. Whether all the three country courts ruling can make the US govt to act is a big question.

  • Figaro

    Now the original website is live again, run by the “appointed trustee” (i.e. receiver).
    Under “News and Events” there is an official announcent, in Italian and English, although at the moment you can find it only in the Italian pages:
    http://www.think3.com/it/news–events/news/important-notice#xR3TQ-PGgtUjsdWah-jPFA

  • BANZAI

    Big news please take a look to the think3 web site( http://www.think3.com) the old one not the clone of versata.there is a link to the court statement.
    we have to stop to give money to versata ,WOW this is a big mess.

    • I wrote about it at http://www.deelip.com/?p=5863

      • Gtim

        Deelip,
        still not heard the sound of the voice of Scott brigthon about it!
        how bizarre it is ?
        Mr CEO would defend its interests!

        • Nainar

          If you see the reply, interesting. Mr.Scott Brighton is not signing as CEO of Think3 Inc but as CEO Versata. But interestingly Versata has a President and CEO according to their website as one Mr.Randal Jacobs http://www.versata.com/index2.php?option=com_content&task=view&id=153 — What the heck are these guys upto? Do they say anything that is truthful and not self contradictory?

  • Pingback: Think3 Goes Bankrupt | Deelip.com()

  • Jhon

    Things are really moving now. For what I know some Italian customers will claim back money with their legal.

  • Sid

    Some Questions customers could ask Scott in the meeting he plans to address (or Deelip, you can ask if you think it can help your readers interested in knowing the facts) –

    1) Ownership
    a) Who is the real owner of the ip? Versata inc or versata dubai?
    b) If its dubai why is ceo of versata inc writing to us (customers) and whats the relationship between the 2? (if dubai is not a subsidiary but an independent entity, One should be very worried about continuity of the relationship between the 2)
    c) Whats the proof of ownership? (very relevant question, considering the situation as one wouldnt want to pay the wrong people)
    d) Considering that there is a possible roll back acquistion (atleast some people think so), wouldnt any payments made now be at risk?
    e) think3.com website says it is illegal to replicate the site, yet you made a copy at versata subdomain. How come?
    f) Are you (scott brighton ) the ceo of think3 inc or versata inc or both? why are you now addressing customers as ceo of versat inc when earlier letters have come from him as ceo of think3 inc.?

    2) Future of the product (assuming all will be settled wrt the ownership and versata owns/keeps ownership of ip)
    a) What is the vision for product evolution? Which areas are you going to focus your efforts to “innovate”?
    b) Who will be driving the innovation and product development? As in who will head the r&d efforts and and who will determine product development direction? Do these individuals have cad and plm knowledge and experience? Can the technical leadership be introduced to us (customers) so that we get confidence on the direction?
    c) Bug fixing – how many bugs are being fixed every month since the new mgmt took over? Are you fixing only if it is reported by us (customer) or are you improving in general?

    3) Strategy
    a) why has the new think3 owner / management not pumped in money to revive the company? on the contrary the company has been stripped of its assets and allowed to go bankrupt, leaving employees and suppliers in the lurch and giving us (customers) a poor deal in the bargain. was this the intention from the beginning?
    b) why have you not hired / retained experienced think3 developers (atleast some)? the most logical way to develop and support the product?

  • good_people_had_to_leave

    perfect questions Sid! I hope we will get perfect answers