Will Autodesk Activate a Retired Product?

I was trying to help an AutoCAD user at IntelliCAD.net who is unable to get a simple answer to what I believe is a simple question: “Will Autodesk activate a retired product?“. The answer to this question would determine whether he would stick to AutoCAD or dump it for IntelliCAD.

This Autodesk customer has a license of AutoCAD 2006 and does not wish to upgrade for the simple reason that it does his job just fine. He has previously posed this question at Autodesk Discussion Groups in the hope that someone from Autodesk would reply. But that didn’t happen. Surprisingly, his reseller tells him that Autodesk “may not” give him an activation code for AutoCAD 2006.

Autodesk has an entire section at its web site dedicated to activation – http://www.autodesk.com/activation. Here is part of one of the FAQ documents:

1.10 What if the company shuts down? I paid for the product and should be able to use it in perpetuity.
The Software End User License Agreement grants the user of an Autodesk product the right to use it in perpetuity. In the unlikely event of the company’s shutting down, we will enable automatic approval of all activation requests or provide other technical means allowing users to continue using our products.

So it seems like the reseller is either ignorant or a liar. I will put my money on the latter.

  • R. Paul Waddington

    Hi Deelip,
    AutoCAD 2006 has just – several days ago – been subject to Autodesk’s routine culling and been executed. Autodesk calls this process ‘end of life’ or some such nonsense.

    For the fellow you are trying to help; if it is her/his software there is no reason not to keep using it and Autodesk will re-authorise the software if required. If they have trouble doing so – online – then their dealer needs to be shoved HARD in the back and made organise it.

    From an Autodesk software user operating in the Autodesk licence free antipodean zone 😉
    regards, PaulW

  • R. Paul Waddington

    Hi Deelip,AutoCAD 2006 has just – several days ago – been subject to Autodesk’s routine culling and been executed. Autodesk calls this process ‘end of life’ or some such nonsense.For the fellow you are trying to help; if it is her/his software there is no reason not to keep using it and Autodesk will re-authorise the software if required. If they have trouble doing so – online – then their dealer needs to be shoved HARD in the back and made organise it.From an Autodesk software user operating in the Autodesk licence free antipodean zone ;-)regards, PaulW