This is a email communication that will be going out to all Think3 customers and partners today. The emails starts with:
“Dear think3 Customers and Partners,
My name is Austin Scee, and I have recently been appointed as the General Manager of the think3 Products Division of Versata. I’m writing both to introduce myself and provide some clarity on the recent confusing series of events, including the bankruptcy proceeding with the Italian branch of think3.”
The letter goes on to repeat the content of previous letters such as the things that have been done to think3 products, the revamping of the support system, etc. and then goes on to explain the legal mess that Versata finds itself in.
“There has also, unfortunately, been a great deal of confusion surrounding Versata’s acquisition of the think3 intellectual property assets and the recent bankruptcy proceedings of the think3 Italian Branch and subsidiary distribution entity. The truth is relatively straightforward. Versata purchased the software intellectual property assets from think3 Inc., the US-based parent company. Roughly two weeks ago, the Italian branch and subsidiary were placed into bankruptcy by a court in Bologna, Italy. Since being placed in bankruptcy, a local administrator was appointed to run the local Italian Branch and subsidiary distribution entity.
This administrator has since taken a number of steps that we believe to be damaging to think3 customers and which are not consistent with applicable law. He has seized the think3 website (our new website is available at think3.versata.com) and posted threatening messages. Contrary to what is claimed in these threatening messages, a local Italian administrator does not have the legal authority to “terminate” Versata’s ownership of the think3 products. Versata spent millions of Euros – well above market value according to independent auditors – to legally purchase these assets.
The priority of the administrator clearly is focused on protecting creditors, even at the expense of customers. Conversely, our focus is squarely on customer success – and Versata has the resources, assets, and capabilities to advance the product and support the customer base at levels that think3 could not before and certainly cannot today. We have also begun investing in CAD expertise, including an effort to hire noted industry leaders to join our team. We believe the future for think3 products is extremely bright. We ask you to give us a year to prove it to you.
We expect that the administrator in Italy may persist in issuing confusing or threatening communication. We will work to proactively address every misleading or inaccurate statement. And we promise to be completely authentic – you will hear the complete, unfiltered truth from us – none of the “legal speak” you get from the administrator. We also commit that we will be using every legal means at our disposal to aggressively protect your investment in the think3 technology.
Further – and most importantly – we commit to you that we will put your interests ahead of everything else. Every decision we make will be guided by our prevailing philosophy of 100% customer success. And you should feel free to email me directly if there is anything that we can do to increase your success with the think3 products or if you have any questions or concerns. Please email me directly at austin (dot) scee (at) versata (dot) com.”