Think3 Trustee Revives Customer Care Portal

Versata lost ownership to the think3.com domain name after an Italian judge decided that it rightfully belonged to the Think3 trustee. In a recent email conversation the trustee wrote to me:

“We are now restarting operations and recovering all the precious human resources that have been unwisely dispersed.”

Today I noticed that the Think3 customer care portal has been brought back online. This is an important development because Versata has been trying to convince the Think3 customer base about the goodness of its new WOW! Support program (see “The Future Of Think3“). By providing Think3 customers access to support using Think3 employees who used to provide it in the first place, the Think3 trustee and the Creditor’s Committee seem to be taking the Versata challenge head on.